Privacy Policy

Website and Text Messaging Privacy Policy

Arizona Advanced Imaging (AZ | TX Advanced Imaging) (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and protect information provided through our website and related communications, including our optional text messaging program. It does not replace the Notice of Privacy Practices that applies to health information in connection with your care.

Information we collect

We may collect personal information that you voluntarily provide when you fill out forms on our website, contact us by phone or text, or otherwise communicate with us. Depending on your interaction with us, this may include:

Name
Phone number
Email address
Mailing address
Date of birth, if provided for appointment scheduling
Other information you choose to provide in your messages

When you choose to receive text messages, we also collect your mobile number and your SMS opt-in and consent information to record and honor your messaging choices.

Our website may automatically collect information such as your IP address, domain name, browser and version, operating system, pages visited, and the date and time of your visit. We use this information to understand website usage and improve the website.

We use cookies to recognize repeat visitors, customize your experience, and analyze website use. You can manage cookies through your browser settings. If you voluntarily subscribe to an email newsletter, we collect the email address you provide.

How we use your information

We use information provided through our website and related communications for the following purposes:

To arrange appointments and assist with the imaging services you request.
To respond to inquiries and provide patient support.
To provide administrative updates, such as appointment reminders, preparation instructions, and service confirmations.
To communicate by SMS/text message about your appointments or requests only with your express consent.
To operate, secure, and improve our website and meet legal obligations.
To send email newsletters or promotional emails only when you have opted in to those emails. Email consent does not enroll you in text messaging.

Information sharing and disclosure

Arizona Advanced Imaging does not sell, rent, trade, or share your personal information with third parties or affiliates for marketing or lead generation purposes.

Subject to the mobile-information restrictions below, we may share information in these limited circumstances:

Service providers: Trusted vendors may assist with operating our website and providing business services, such as our SMS platform, IT support, and email hosting. These providers must keep information confidential and use it only to provide the services we request.
Legal requirements: We may disclose information when required by law or in response to valid requests by public authorities.

Text messaging privacy

We do not sell or rent mobile phone numbers, SMS opt-in data, or text messaging consent.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

These mobile-information restrictions take precedence over general sharing descriptions in this website policy.

Our optional text messages concern appointment scheduling, reminders, preparation instructions, and responses to your requests. Message frequency varies based on your appointments and requests. Message and data rates may apply.

Reply STOP to unsubscribe. After you opt out, you may receive one final text confirming your request, and no further messages from this program unless you opt in again. Reply HELP for help, call 844-641-2111, or email support@azadvancedimaging.com.

Text message consent is voluntary and is not a condition of booking an appointment, receiving care, or purchasing services. Providing a phone number or using this website does not, by itself, enroll you in text messages. Read our Text Messaging Terms & Conditions for program details.

Data security

We use reasonable measures to protect personal information against unauthorized access, disclosure, or misuse. No method of transmission over the Internet or electronic storage guarantees absolute security.

Ordinary text messages may be visible to anyone with access to your device or account. Please do not send medical records or other sensitive information through ordinary text messages or general website inquiry forms.

Your choices and opt-out

Text messages: Reply STOP to unsubscribe at any time. Opting out of texts does not cancel an appointment or prevent you from receiving care.
Email: You can unsubscribe from promotional emails using the unsubscribe instructions in those emails.
Access and corrections: To request access to, correction of, or deletion of information covered by this website policy, email support@azadvancedimaging.com or call 844-641-2111. Requests are subject to applicable legal requirements.

Third-party links

Our website may link to other websites. Those websites have their own privacy practices. Please review their policies before providing information.

Changes to this policy

We may update this policy from time to time by posting the updated version on this page. Changes to this policy do not, by themselves, enroll you in text messaging.

Contact us

For questions about this website policy or to update your contact information, email support@azadvancedimaging.com or call 844-641-2111.