AZ & TX Advanced Imaging

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Open MRI and Claustrophobia: Questions Before Your Exam

If an MRI feels difficult because of claustrophobia, tell the ordering clinician and scheduling team before the appointment. A discussion of the specific exam and comfort options can help plan the visit.

Choose a scanner for the ordered exam

Open-sided MRI and a wider-bore enclosed scanner are different designs. Comfort, field strength and exam capability should be discussed separately; one design is not automatically the best choice for every clinical question.

Confirm the scanner available at the specific center, the ordered protocol and patient-size limits before booking. A network-wide reference to open MRI does not mean every location has that equipment.

Ask the ordering clinician and imaging team whether the proposed scanner can perform the study needed. Avoid choosing solely on a field-strength number, a general image-quality comparison or an unverified weight limit.

Preparation and safety screening

Follow the instructions for the exact examination rather than assuming every scan has the same preparation. Tell the team about implants, medical devices, possible pregnancy, relevant medical history and any contrast-related concerns.

For MRI, complete the safety screening and follow instructions about metal, clothing and hearing protection. MRI uses no ionizing radiation, but that does not make every device, patient or examination suitable for every scanner.

If you have claustrophobia, discuss scanner options and comfort measures before booking. Medication or sedation requires an individualized plan; confirm whether it is available and follow the prescribing clinician’s preparation, recovery and transport instructions.

Set realistic expectations

An open scanner may help some people feel less confined, but it is not suitable for every examination and does not guarantee that anxiety will disappear or sedation will be unnecessary.

Discuss how to communicate with the technologist and what to do if you need a pause. If urgent symptoms require emergency assessment, do not delay care while looking for a particular scanner.

Arrange the examination before arriving

Contact scheduling to confirm the exact examination, location, imaging order and preparation. Ask whether a same-day or walk-in request can be accommodated; neither is a guaranteed appointment.

An insurance referral and an imaging order are different requirements. Ask which documents and authorizations apply to your exam and bring the completed order, insurance information and photo ID as instructed.

Tell the team about language, mobility, anxiety or transportation needs in advance. Confirm which assistance is available at the selected center and whether arrangements or eligibility checks are needed.

Questions about imaging or scheduling? Call 844-641-2111 or find a location to contact your preferred imaging center.

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